About Us

Our Practice: 
Central Station Medical Centre (formally known as Medicross Central) was first opened in April 2013 and changed its name in February 2014. You will feel very welcome when you arrive at our practice, our team are very friendly and helpful. We aim to provide quality, comprehensive and timely care to our patients. 

Central Station Medical Centre is a mixed billing practiceWe have changed our fees, please click here for more information.

Central Station Medical Centre is conveniently located on the corner of Edward and Adelaide Street in Anzac Square Arcade, above Priceline Pharmacy.

We believe that having your own personal Doctor is important to your health and where possible try to maintain this important interaction. Walk in appointments are available. 

Our Team:
Here at Central Station Medical Centre, our team is committed to ensuring that you receive the best care possible, which is why all of our staff members are highly experienced in the medical environment.

Our highly experienced nurses work at the direction of the Doctors at the Clinic and will assist in providing comprehensive coordinated healthcare services. If you have any questions about your appointment or any fees, you can speak to our friendly and experienced administration team. 

Practice Hours:

Monday - Friday: 8.00 – 17.00

Appointments:

If you would like to schedule an appointment, please contact us on (07) 3236 3409 or you can make a quick and easy appointment through our website, just click on the make an appointment tab on the left of the screen. You can also book appointments quick and easily at any time of day or night and keep up to date about our practice by liking our Facebook page

Most of our standard appointments last for 10 minutes, if you think you need more time with one of our doctors please advise reception staff of this. You can learn more about what qualifies as a long appointment by clicking here. 
Where possible, we will always try to ensure that we can find a suitable appointment time with your preferred doctor. Please be aware that emergencies will be given priority, if this situation should occur when you are scheduled to attend the practice, our staff will ensure every effort is made to contact you.

Cancellations: 

Due to a high demand of appointments at Central Station Medical Centre, we do ask that if for any reason you are unable to attend your scheduled consultation that you notify us as soon as possible to allow others the opportunity for an appointment.

Information you supply:

On arrival to Central Station Medical Centre, we will ask that you complete a registration form prior to your consultation. To ensure optimal patient care, we request that you inform us of your cultural background. In addition, any changes to your personal information on subsequent visits to us, such as change of contact or Medicare details, address or emergency contact please bring this to the attention of our reception staff.

Results:

When this surgery receives significant abnormal test results, our staff will contact you to arrange a follow up appointment. Patients are encouraged to contact the surgery for results of all investigations. Your enquiry will lead to a reassurance that results were as expected, or of a course of action that the doctor has indicated. Results cannot be given over the phone and we advise that a follow up consultation for results is scheduled with your Doctor.

Repeat Prescriptions: 
You will need to see your General Practitioner in order to get a repeat prescriptions or referrals to specialists. This includes renewed referrals. 

Your Rights:
If you have a problem, we would like to hear about it. Please feel free to talk to your doctor or our practice nurse. You may prefer to write to us or use our suggestion box located at the front desk. We take our patients compliments, concerns, suggestions and complaints seriously. However, if you wish to take the matter further and feel that you need to discuss the matter outside of the surgery, please phone the Office of the Health Ombusdman on 133 464 or go by their website to find out more.

Partners:
Citiscan Radiology is located 200m from the practice. Queensland Diagnostic Imaging is also nearby at St. Andrews Private Hospital. Central Station Medical Centre has partnerships and established relationships with some of the most well known health providers in the industry, to ensure we provide the best service we can to our patients.

         

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